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Security of Your Personal Information: Motowheels utilizes the latest security technology to protect your personal information. All information you submit to us is securely encrypted using industry standard SSL (Secure Socket Layer) technology. This process makes it extremely difficult for anyone else to access or decode the information. The information you provide us will remain confidential and will only be used for shipping and billing purposes. You can tell when you're in a secure environment by the following signs: the URL to the left of the colon changes from "http" to "https" to symbolize that this site is using SSL technology and all SSL capable browsers display a symbol (usually a complete Key or Closed Lock) when operating in a secure environment. The safest, most efficient and secure way to order is online. For your security, our secure credit card processing companies do not allow us access to your credit card numbers and we can only apply credits (not charges) to your invoice. We do not keep your card numbers on file. You will never have to worry that your credit card number may show up on a scrap of piece of paper or invoice sent through FED EX or the mail. For your additional protection, we run all of the orders through several fraud protection programs to ensure no unauthorized users are using your card with out your permission. We ask for a few key pieces of information that only the actual card holder should have for your protection. You will always get order and delivery confirmations sent to the email address or FAX phone numbers that we have on file for you. We work closely with law enforcement authorities to prosecute fraud cases. When ordering online, the card is charged automatically and an invoice with all the shipping information is created for our shippers. If there are any changes to your order, we can credit (but not charge) your card for anything that we do not ship or for shipping credits. If you need to add to the order, you must contact us because we have no access to your card numbers. If you have difficulty submitting your card, please call the 800 number on the back of your card before trying again. Our website requires that the billing address and name match the card. Banks will automatically reject a charge if multiple attempts are made with the incorrect information. You will need to call the bank to clear the card, before trying again. Please contact us if you experience any problems ordering. International orders: In some cases, we may require additional information (such as photo identification and billing/shipping address verification) to process International orders. We will contact you after we receive the order for this information if we have any difficulty processing these orders. We are available via email: accounting@motowheels.com Online orders: We will begin processing your online orders immediately upon receipt of your order. The website automatically charges your card creates shipping information so we can ship your order the same day if it is ordered online before1 PM pacific time. |
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